Terms and Conditions
This website www.themoderninstitute.com is owned and operated by:
The Modern Institute/Toby Webster Ltd
14—20 Osborne Street
Glasgow
G1 5QN
VAT number 859716375
Registered in Scotland, No. 283348
Email: mail@themoderninstitute.com
Tel: +44 141 248 3711
Please read the Terms & Conditions carefully before placing your order. By visiting this website and making a purchase you agree to be bound to these Terms & Conditions.
The Modern Institute/Toby Webster Ltd’s online shop is operated by Stripe and these Terms & Conditions apply to all users of the site. If for any reason part of these Terms & Conditions is unenforceable, the validity of the remaining Terms & Conditions shall not be affected.
You must be at least 18 years old to order items from the The Modern Institute/Toby Webster Ltd’s online shop. By accepting these Terms & Conditions shall you are confirming that you are over 18 years old. If you are purchasing items on behalf of a business, by accepting these Terms & Conditions shall you are confirming that you have authority to purchase items on behalf of a business.
We reserve the right to amend these Terms & Conditions at any time, and any changes will apply to all subsequent orders. All purchases made by you, the customer, and accepted by us, The Modern Institute/Toby Webster Ltd are considered a purchase contract, which is governed by Scottish Law and any disputes between The Modern Institute/Toby Webster Ltd and you, the customer, shall be resolved exclusively in the courts of Scotland.
OWNERSHIP OF COPYRIGHT
1. Copyright in the artwork shall remain the property of the artist at all times.
2. You may not reproduce any image of the artwork and may not, at any time, publish or submit for publication or reproduction of any image of the artwork to any third party, including any internet website, for any purpose.
PRIVACY POLICY
1. The Modern Institute/Toby Webster Ltd will take all reasonable precautions to protect your personal data. We will never make your personal details available to other companies or parties for any purpose.
2. We do not store credit card details and are committed to ensuring your privacy is protected.
3. The personal information you provide will be used for the goods and services offered through our website for the sole purpose of billing and order fulfillment.
4. You warrant that the information given to us for your order is complete and accurate.
5. The Modern Institute/Toby Webster Ltd retains the right to change this policy from time to time by updating this page. You are responsible for checking this page to ensure you are happy with these changes.
NO RESALE RIGHT
1. We only supply the items in our online shop for domestic and private use. By accepting these Terms & Conditions you agree not to use the goods for any commercial, business or re-sale purposes.
PUBLIC DISPLAY OF EDITIONS OR ARTWORK
1. You are not permitted to display or to authourise the display of any edition or other artwork purchased by you from The Modern Institute/Toby Webster Ltd, without the prior written consent of The Modern Institute/Toby Webster Ltd on behalf of the artist of the artwork.
ORDERING, PRICES AND PAYMENT
1. You can use this website to place an order by selecting the item(s) you wish to buy and adding to your basket. Items you do not require can be removed at any time. If you have an issue placing an order, please contact the gallery.
2. All orders are subject to acceptance and availability.
3. We reserve the right to refuse service to anyone for any reason at any time.
4. Item prices are subject to change. Prices may rise as an edition of an Artwork begins to sell out.
5. When you place an order with us online, you are making an offer to purchase goods and you will receive an e-mail confirmation that your order has been received.
6. Once we have reviewed your order we will e-mail you to confirm that we accept your order, and that a purchase agreement has been made between yourself and The Modern Institute/Toby Webster Ltd.
7. By placing an order, you agree to and have accepted The Modern Institute/Toby Webster Ltd’s Terms & Conditions, as well as our privacy policy and the terms of website use.
8. All charges will be shown prior to placing your order and all prices indicated on our website are in Pounds Sterling, exclusive of VAT, packaging and delivery charges. The total cost of your order is the price of the products ordered plus VAT and delivery charges* as set out in the payment section of the website. Please note that if the item is being delivered outside the EU, import taxes will be due to the carrier and are not charged by The Modern Institute/Toby Webster Ltd.
* Delivery charges for some items (such as large books and prints which require special packaging) as well as orders of several items at a time, will be priced on application and will be payable separately.
9. You will be required to pay for the goods in full at the time of ordering and any subsequent delivery charges where the price is on application prior to any dispatch preparations.
10. We use secure payment facilities for online purchases via Stripe and accept Visa, Mastercard and American Express. If you are shopping from outside the United Kingdom, your credit card company will convert the transaction to your own currency, which may incur an additional transaction fee.
11. All credit and debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, your order will not be accepted and The Modern Institute/Toby Webster Ltd will not be liable for any delay or non-delivery.
12. Once your order is complete, we will notify you of the dispatch date. Once your order has been confirmed, changes may not be possible or may incur additional charges or delays if you request an alteration before or after dispatch.
13. A dispatch note will be included along with your order. Invoices will be emailed to you.
14. If you require an alternative method of ordering, please contact the gallery to arrange this.
15. All printed editions featured (unless otherwise stated) are supplied unframed.
DELIVERY
1. We deliver to countries worldwide. The Modern Institute/Toby Webster Ltd aims to package and dispatch your item within 10 working days.
2. Delivery rates vary depending on the item purchased, the number of items and the shipping address, this is reflected in the postage and packaging costs detailed at point of payment. Delivery charges for some items and orders with several items, can only be completed on application, this is so we can ensure that you are receiving the best delivery service for items which require special packaging, larger or heavier items, or multiple items.
3. Purchased items may be collected from the gallery and will incur a small packaging and handling fee per item.
4. Delivery Services within the UK -
All publications are sent using Royal Mail 2nd Class service.
All artworks are sent using a reputable courier service selected by The Modern Institute/Toby Webster Ltd.
All deliveries within the UK are subject to VAT as detailed at point of payment.
3. Delivery Services within the European Union -
All publications are sent using an International Economy courier service.
All artworks are sent using a reputable courier service selected by The Modern Institute/Toby Webster Ltd.
All deliveries within the European Union are subject to VAT as detailed at point of payment.
4. Delivery Services to the Rest of World -
All publications are sent using an International Economy postal service.
All artworks are sent using a reputable courier service selected by The Modern Institute/Toby Webster Ltd.
All deliveries to locations outside of the EU will be subject to import taxes, fees and duties and will be payable by the customer directly to the courier company, and are not the responsibility of The Modern Institute/Toby Webster Ltd to charge.
5. Special delivery services or alternative couriers are available on request but may incur additional charges. Please contact the gallery if you would like to request a particular delivery service.
TERMS OF DELIVERY
1. All artwork deliveries from The Modern Institute/Toby Webster Ltd require a signature and we accept no responsibility if the signature is not that of the recipient, or nominate recipient, and will consider the package correctly delivered.
2. If a parcel is lost or takes long to receive because the information provided to us was incorrect or incomplete, we cannot accept any liability.
3. Delivery may take longer around holiday periods. Please understand that delays are possible. Where a significant delay is anticipated we will do our best to inform you of this at point of dispatch.
4. Once the items you have ordered have been delivered to you, you will become the owner and are responsible for risk of loss or damage to them.
DUTIES AND TAXES
5. You are liable for all duties or levies payable to any foreign port as a result of delivery of goods outside the European Union. You shall not be entitled to cancel the order on the basis of unforeseen duties or levies.
6. You should note that customs policies vary widely from country to country, so we urge you to contact your local customs office for further information.
7. Please be aware that cross-border shipments are subject to inspection by customs and can delay the arrival of your package.
CANCELLATIONS & RETURNS
1. In line with Consumer Contracts Regulations you have a right to cancel your order within 14 days of receiving your item. If you wish to cancel your order, please do so by emailing: mail@themoderninstitute.com, Monday-Friday 10:00-18:00 and quoting your order reference number.
2. You are responsible for paying to return the item to us, in its original packaging and packed with the same level of care as the item was received. When it is received, and deemed in good condition, we will issue a full refund for the product within 30 working days.
3. If your cancelled and returned item arrives in a lesser condition, a deduction to your refund will be made if we deem the value of the item has been reduced as a result of you handling the goods more than was necessary.
4. Proof of shipping must be obtained for all returned items. The Modern Institute/Toby Webster Ltd cannot accept liability for goods lost in transit and are not responsible for returns that do not reach us, where no proof of shipping has been supplied.
5. After 14 days of receiving your item, we can no longer accept a return unless your item is damaged, please see terms 8 and 9 below for how to report and return a damaged item.
6. If you do not return the item(s) as required after exercising your right of cancellation, The Modern Institute/Toby Webster Ltd may charge you for the direct costs of recovering the item(s).
7. You do not have the right to cancel your order if it is for audio or video recordings, which have been unsealed by you, or for items which are tailor-made or personalised, or perishable items.
8. Should your item arrive damaged, please contact us immediately and we will discuss arrangements for return, refund or exchange. For insurance purposes, we require that you provide photographic evidence of the damage, and that this clearly documents any damage to the packaging the item arrived in as well as damage to the item itself. We will also require that the damaged item and original packaging be returned to us before we can ship a replacement to you or arrange a refund for the item. You will only be entitled to a refund if the damaged item has been returned within 30 days from the date of purchase.
9. For damaged items The Modern Institute/Toby Webster Ltd will be responsible for arranging the return and replacement of your item(s).
CONTACT US
If you have any questions regarding The Modern Institute/Toby Webster Ltd shop, its good and services, an order that you placed, or if you have any questions regarding anything on our website, please contact us by email at mail@themoderninstitute.com or call us on +44 (0)141 248 3711 (Monday-Friday 10:00-18:00).